We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by
When it comes to moving house or office, it can be tempting to cut corners by handling the process yourself or opting for inexpensive, non-professional removal services. However, real-world examples show that lack of professionalism and expertise during critical moves can have disastrous consequences. Whether it involves misplaced valuables, damaged goods, or even loss of sentimental or financial assets, the risks of unprofessional handling far outweigh the apparent savings.
One such cautionary tale involves the accidental disposal of valuable artwork, as reported by the BBC. Let’s unpack why professional removal services should always be a priority during any relocation.
Case Study: When unorganised storage goes wrong
In April 2025, a Dutch town hall inadvertently threw away 46 valuable artworks, including an Andy Warhol silkscreen print of Queen Beatrix worth €15,000 (£12,800). According to reports, these items were placed in storage during renovation works but were poorly managed. Some of the artworks were stored in wheelie bins, and due to unclear procedures, they were most likely taken away with the trash. This mishap resulted in a loss of approximately €22,000 (£18,800), with investigators blaming the incident on a lack of policies for storage, conservation, and security.
The tragedy of this incident highlights the dangers of improper handling and a lack of accountability during relocations or renovations. While this example focuses on artwork, the lessons apply just as strongly to personal or business moves.
The risks of using non-professional services
The Warhol example highlights the importance of proper storage during a move. Non-professional services or inexperienced individuals may lack the training and equipment to store items safely and securely. This can lead to misplaced or damaged belongings, especially when fragile or valuable items are involved.
At Richardson Removals, we are proud owners of suitable, secure storage facilities that not only can take on the challenge of protecting your most cherished belongings but also ensure that everything from the most delicate glassware to bulky furniture is stored and organized with the utmost care.
One of the critical failings in the Dutch artwork disposal incident was the absence of proper procedures. Similarly, unregulated removal services often lack clear guidelines or accountability when things go wrong. Professional removal companies, on the other hand, are usually insured and have clear policies for inventory tracking and damage compensation.
This is why we take very seriously training our staff members not just the typical ‘manual handling’ that comes with the territory of carrying bulky items but also the care, due diligence on wrapping, protecting and covering your prized possessions. We even run refresher courses for our team to ensure they’re up to speed and aware of any new innovative packaging we acquire such as TV boxes and felt wraps.
In the Dutch case, investigators noted that the artworks were “not handled with care.” This is a recurring risk when hiring untrained movers. Professional removal services invest in training their staff on how to handle delicate items, properly pack goods, and use specialized equipment to prevent damage.
As we’ve already stated, it’s more than just manual handling when it comes to removals! This is why we as a company have heavily invested into our policies and procedures, including our ISO accreditations.
While financial losses are significant, sentimental items often have value beyond measure. Whether it’s heirlooms, family photos, or unique business documents, ensuring these items are handled properly is crucial. Trusting inexperienced movers could result in their permanent loss.
When it comes to moving, poor planning and insufficient resources can quickly turn an exciting transition into a stressful experience. Opting for an unprofessional or inexperienced removal company may lead to a host of issues, including vehicles that are not large enough to complete the move in one trip—an especially critical problem when moving within a property chain, where delays can have costly consequences.
Overloaded small vehicles can pose risks to both your belongings and the safety of the transportation itself, potentially resulting in damaged items or logistical setbacks. A professional removal company brings expert planning, appropriately sized vehicles, and trained personnel to ensure your move is executed efficiently and safely. By investing in reputable professionals, you not only gain peace of mind but also avoid the pitfalls and disruptions that can arise from cutting corners during such an important moment.
Professional removal services are equipped to address the challenges and risks of moving house or office. Here’s why they’re worth the investment:
Professional movers are trained to handle all kinds of items, from fragile glassware to bulky furniture. They also have access to the right packing materials and tools, ensuring that all belongings are transported securely.
Reputable removal companies have policies in place to safeguard your belongings. They often provide insurance options, giving you peace of mind that any accidental damage or loss will be compensated.
Professional companies maintain detailed inventories of all items being transported. This level of organization ensures that nothing goes missing during moves and fosters accountability throughout the process.
Hiring a professional removal service means you don’t have to handle the heavy lifting, the packing, or the logistics of transport. This allows you to focus on settling into your new home or office, reducing the stress of moving.
Look out for members of accredited bodies, such as the British Association of Removals. These are the folk that hold removal companies to account with vigorous testing and compliance checks to ensure they uphold the highest industry standards. Members of the British Association of Removals (BAR) are routinely monitored and must adhere to a strict Code of Practice, which includes financial protection for the consumer and a clear framework for customer service and dispute resolution. This gives you the added reassurance that your chosen removal company can handle your possessions with the utmost care and professionalism. By entrusting your move to a company that is held accountable by such an esteemed organisation, you are not only securing a smoother transition but also investing in quality and reliability.
The conclusion: Avoid preventable disasters
The accidental disposal of the Warhol artwork demonstrates how poor handling and lack of expertise can lead to irreparable losses. Whether you’re moving a home filled with sentimental memories or an office brimming with valuable assets, the risks of using untrained movers are simply too high.
Hiring a professional removal service ensures that your belongings are handled with care, following clear policies, and stored or transported in a way that prioritizes safety and security. In an era where mistakes can result in both financial and emotional loss, entrusting professionals with your move is an investment in peace of mind.
So, the next time you’re planning a relocation, think beyond the upfront cost and consider the long-term value of protecting what matters to you.
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by